Pet Tracker

Before buying

• Is my Android smartphone compatible with the Invoxia GPS application ?
• Technical specifications
• In which country does the tracker work ?
• Do I need to buy a SIM-card?
• Subscription and prices
• Important: check coverage in your target area before buying

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Discover your Pet Tracker

• Understanding the different alert types
• What's IFTTT and how can I use it with my Pet Tracker?
• Discover the "Proximity Radar" feature

First steps with your Pet Tracker

• Creating your account and setting up the Pet Tracker
• How to fasten the Pet Tracker onto your pet's collar
• How can I track my pet's activity?
• What's the pet walk alert and how to activate it?
• Frequency of positions and battery life
• How to reboot my Pet Tracker?

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Invoxia GPS App

• The new Invoxia GPS application iOS - Pet Tracker - The Timeline
• Viewing your trip history
• Creating or deleting a geofencing zone
• Changing the frequency of positions (iOS)
• Changing the frequency of positions (Android)
• Removing a Pet Tracker from your account

Specific issues with your Pet Tracker

• Error message on Android: your smartphone is incompatible
• My GPS Tracker is skipping some positions, some locations are missing
• I cannot install my GPS Tracker
• Why do i have missing points?

Frequently asked questions

• I haven't received a reply to my request
• How to delete your account - iOS
• How to deactivate your GPS Tracker?
• Why does Invoxia GPS App need to locate me in background (even when I'm not actively using the App)?
• Can I track my pet in real time?
• Can I share my Tracker with another person / How to install the Tracker on 2 different accounts?