Our Cellular GPS Tracker is available either with 3 months subscription (available only on Amazon.com) or with a 1-Year or 2-Year prepaid subscription included. When subscription is purchased, it is a contract with a commitment to the months purchased. This means that it cannot be paused for later use or refunded.
Like with all Invoxia products, 1 month before your subscription expires, we will notify you by email and with the Invoxia App. You can check on the status of your subscription or extend your subscription at any time via our dedicated account management portal. We offer discounted pricing on prepaid subscriptions ranging from 6 months to 2 years.
Trackers which include subscription (1 or 2 years) are eligible for a grandfathered in customer loyalty discount upon renewal. Trackers purchased without subscription are subject to the full cost and are not eligible for this discount.
Each tracker is installed with a unique SIM card. When subscription is purchased, it is not attached to the account of the user, but rather the individual SIM card in the device, making subscription non-transferable from tracker to tracker.
Please find our account management portal here: portal.invoxia.com