What to do in case of theft?

This article explains how to create or delete a zone in the Invoxia GPS app. If you have any further questions about the GPS Tracker we invite you to click here. If your search concerns other products we invite you to visit the Help Center.

1.In case of theft, the first thing you should do is warn the Police and tell them that your stolen belonging is equipped with a GPS Tracker, which dramatically increases the chances of recovering the stolen property. 

2.You can share your account with them so they have access to the Tracker's latest positions and history, and tell them that the Invoxia customer support team can assist them if needed. Ensure that the Tracker's remaining level of battery will allow you to monitor the thieves. 

3.You can also contact our customer support team by explicitly stating that your vehicle was stolen, so we can assist you and the Police in the process of trying to retrieve the stolen vehicle, as we regularly do.  

The quicker you react, the higher the chances of recovering your vehicle. 

Please do not try to go and retrieve the stolen property by yourself as this may be dangerous.