This article will help you to dissociate your trackers. If you have any further questions about the application we invite you to click here. If your search concerns other products we invite you to visit the Help Center.
If you wish to dissociate your tracker please follow the instructions below. Please note that you need to have the Tracker that you wish to remove from your account within your reach, and charged enough so it can connect to your phone. If you wish to remove a Tracker to which you no longer have access, please contact our customer support team who will do it for you.
- Open the application and click on the tracker you want to dissociate
- Scroll and go to the advanced settings
- Click on dissociate this device
- Confirm by entering your password.
This article will help you to dissociate your trackers. If you have any further questions about the application we invite you to click here. If your search concerns other products we invite you to visit the Help Center.
If you wish to dissociate your tracker please follow the instructions below. Please note that you need to have the Tracker that you wish to remove from your account within your reach, and charged enough so it can connect to your phone. If you wish to remove a Tracker to which you no longer have access, please contact our customer support team who will do it for you.
- Open the application and click on the tracker you want to dissociate
- Go to settings
- Then on advanced settings
- Click on dissociate this device
- Confirm by clicking on delete