Good news : no, a separate SIM is not necessary in order to use your tracker.
Your device will function immediately after installation.
🔍 1. Why Doesn't My Tracker Require A SIM Card?
Invoxia Trackers use low power networks dedicated to connected objects (LoRa, Sigfox ou LTE-M/4G).
These networks allow positions to be sent without the use of a SIM card, without cellphone service and without manual configuration.
➡️ Everything is already integrated in the device so it can function at activation.
⚙️ 2. What Is My Tracker Connecting To?
Your tracker connects automatically via:
🌐 a secure IoT mobile network, different from traditional smartphone networks
🔋 optimised low-power technology, enabling longer battery life
📡 simplified transmission of locations to the Invoxia app.
No network configuration is required by the user
💡 No need to add or check a SIM card: your tracker is ready to use as soon as you purchase it. Simply link it to your account via the Invoxia app.
🆘 In Case Of Problems
If you encounter any error messages or are not sure your tracker is connected, contact us here:
📩 support@invoxia.com
Send us the Serial Number or MAC address and a screenshot of the step you are stuck on.
We will get back to you as soon as possible.