In order to remove a GPS Tracker from your account:
- Put the GPS Tracker near your smartphone. Make sure that it is sufficiently charged. Your smartphone's Bluetooth must be switched on.
- Go into the advanced settings of the GPS Tracker in your app, and select remove from account.
To truly protect your valuables, we make it impossible for someone who finds your GPS Tracker, to dissociate it from your account and install it on their own. Which is why it is necessary that you have your GPS Tracker near you in order to dissociate it from your account.
Please make sure to remove the Tracker properly from your account before handing it to someone else for them to use, otherwise they will be unable to install it.
If you want to remove a GPS Tracker from your account but no longer have access to it, please contact our support team.